Abstract:
How do you measure consulting? – it depends! – How the only path to consulting success is through meaningful and measureable impacts.

Delivering client value through projects as a consultant requires at deft hand at rapidly making the unknown known, quantifying it, and defining how you will measure the change required. This process will be a unique journey with each client, but there are four elements that make engagements more likely to succeed. Those key elements, each of which need to be measured to ensure the greatest possible meaningful impact, include:

1. Analysis – unless you know what you are changing how will you measure success
2. Design – unless you bring quantified expected value into your design your efforts may fall short
3. Execution – managing change means knowing which measures to monitor and in which order
4. Current – keeping track of project’s context means measuring some critical variables knowing which ones and under what circumstances can help avoid undesirable outcomes.

How simple guidelines for engagement can prevent headaches down the road.

About the Presenter
Andrew C. Marshall (Drew) is a Partner and Chief Innovation Officer of Kepner-Tregoe, Inc. (KT) His primary focus is on managing the service and solution design and development for KT
and installing project management systems supporting strategy implementation. Other areas of focus include: organizational process analysis and change management, organizational
communication systems design, and critical thinking skills transference in client organizations. Drew has previous management experience in the software industry, retail and service industries, and has also worked in education and manufacturing. He holds bachelor of arts degree and a graduate diploma of education from the University of Western Sydney in Sydney Australia, a master of arts in whole systems design from Antioch University in Seattle, Washington, and is a certified Project Management Professional. He is currently Chair of the PMI Consulting SIG