Abstract:
It has long been recognized that sound measurement practices are integral to basic management activities such as project planning, monitoring, and control. Metrics are ever present throughout all phases and facets of project management. As more organizations adopt a management-by-projects approach, there is an increasingly heavy reliance on measurement practices that facilitate informed decision making, using indices that guide product and process improvement. Metrics need to be integrated into project life-cycle processes to support project selection, project execution, workforce improvement, and portfolio management. Metrics can provide indicators of organizational project management maturity, growth, and sophistication. They also can quantify the adequacy of the organization’s vision, the quality of each project deliverable, and the progress of projects, processes, and products.

This webinar describes the purpose of metrics and presents a description of metrics in three categories: ones involving project things, project people, and the enterprise. The presentation then focuses on processes and procedures that an organization must embrace as it establishes a culture focused on metrics to support an organization that is friendly toward projects. The presentation concludes with a set of guidelines that project professionals can use in their own organizations to set the stage for a such a culture focused on metrics, which project professionals will wish to embrace.

About the Presenter
Ginger Levin, CAPM, PMP, and PgMP
In addition, Dr. Levin is a Lecturer for the University of Wisconsin-Platteville where she teaches in its M.S. in Project Management Program. She is an Adjunct Professor for Esc Lille University, France, in its project management program at the masters and doctoral level. Also, she is a Visiting Professor for RMIT in Melbourne, Australia.

In consulting, she has served as Project Manager in numerous efforts for Fortune 500 and public sector clients, including Bank One, UPS, Citibank, the Food and Drug Administration, General Electric, The Timken Company, John Deere, Schreiber Foods, New York City Transit Authority, and the U.S. Department of Agriculture. Prior to her work in consulting, she held positions of increasing responsibility with the U.S. Government, including the Federal Aviation Administration, Office of Personnel Management, and the General Accounting Office.

She is the co-author of Project Portfolio Management, Metrics for Project Management, Achieving Project Management Success with Virtual Teams, Advanced Project Management Office A Comprehensive Look at Function and Implementation, People Skills for Project Managers, Essential People Skills for Project Manager, The Business Development Capability Maturity Model, and ESI’s PMP Challenge! PMP Study Guide, and the PgMP Study Guide.

Dr. Levin received her doctorate in Information Systems Technology and Public Administration from The George Washington University, and received the Outstanding Dissertation Award for her research on large organizations.